Squeaky Brake Letter

[RacingNight]

Has anyone yet to receive the letter from Mazda confirming the arrival of the brake parts? Time has been on my side since the latter half of May. I thought they were just going to swap out the back brakes and not the whole set?

[RacingNight]

https://www.amazon.com/s?ascsubtag=v1-968407-3219-9a046660ab-b&k=Mazda

[Ledgerciao]

Changing the rear brake pads is all they do.

[Ledgerciao]

https://www.amazon.com/s?ascsubtag=v1-968407-3219-b840b0a4cc-k&k=Mazda+CX-90+brake+pads

[BuffUpdate]

They are scheduling owners in 10 phases; my car was in phase 9, but yesterday I asked the service center if they had the parts to replace it, and they said they did. I am picking it up today.

[Finestey]

Our '24 PHEV just had it serviced. Just the back brakes were changed. Their squeals have subsided.
What was interesting was that we called a couple weeks after receiving the letter to get in queue for the service. The dealer in Southern Louisiana informed us that they are limited to ordering only one set of replacement pads per week. A few weeks had passed. Approximately four weeks later, I contacted the service center to enquire about our status. The representative informed me that, upon reviewing our records, he noticed a red flag from Mazda indicating that our factory warranty had expired in May. Despite having a full coverage extended warranty—we had purchased a dealer demo car—we were informed that this was the only way they would handle our situation. Before my wife finds out they won't cover it, I told him he needed to do whatever it took to get it done, like calling higher-ups or making some phone calls. Just a few minutes later, he returns the call and says they will charge Mazda for it. If Mazda doesn't pay, the dealer will honour it. A day later, he moved us up the waiting list and finally got us in. Much appreciation to Desmond in Lafayette. He exemplifies the ideal customer service representative a dealer could ask for.

[Finestey]

https://www.amazon.com/s?ascsubtag=v1-968407-3219-b05a2b0644-k&k=2024+Mazda+CX-90+PHEV+accessories

[Finestey]

https://www.amazon.com/s?ascsubtag=v1-968407-3219-9a046660ab-b&k=Mazda

[Strongspoi]

I had mine done, and they even swapped out the right caliper—without even mentioning it. I found it on the receipt. Also successfully persuaded them to replace the tires at precisely 20,000. The factory tires were nearly useless. The tires wore out quickly due to the 85 percent of miles driven on highways. Unfortunately, I still had to pay for the Perilli's. Quiet and comfortable to ride in

[Strongspoi]

https://www.amazon.com/s?ascsubtag=v1-968407-3219-04ade51f12-k&k=tires

[engrol]

This past Wednesday, I received mine.

[Jollyno]

I have no idea if this recall affected all Mazda dealerships in the country or just the one in Lincoln, Nebraska, but I did receive a letter informing me that replacement parts for the rear brakes are now available at my dealership.