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Hey everyone, I’m on looking for a first car for my daughter's birthday and noticed a 2022 Fiat 500 on FB Marketplace posted by Lamsam Logistics. At first blush I thought I was dealing with a private seller, but it turns out I’ve stumbled upon a Belfast based transport company that’s also in the business of selling repossessed vehicles. They’ve thrown their hat in the ring with home delivery to Somerset, promising it’ll be on your doorstep in a week to ten days. That all sounds like pie in the sky but I’m feeling a bit like a cat on a hot tin roof about shelling out cash before laying my eyes on the car. Has anyone walked this road before? Or did you actually bite the bullet and buy from them? I’m all ears to get the lowdown on the process, payment, and vehicle details. Your thoughts would be worth their weight in gold.

Certainly, the first Kia customer care agents were appalling. They claimed that a few stamps in a book weren't sufficient and that I should have a thorough service record, claiming that my guarantee was null and invalid. They were told that the Kia repair shop had never repaired the car. In all candour, they're really a swarm of serpents. Someone from the CEO's staff got in touch with me after studying the letter I submitted to inform me that the warranty was still valid, but only in circumstances where the flaw was the result of a manufacturing mistake.

Sure, the first Kia customer service representatives were horrible. They said my warranty was null and void and that I should get a comprehensive service record; they insisted that a few stamps in a book did not enough. The Kia repair shop they dealt with denied ever having rebuilt the vehicle. To be honest, they're just a group of serpents. I sent a letter to the CEO of the company, and after reviewing it, someone from his team contacted to tell me that the warranty was still in effect, but only in cases where the defect was due to a manufacturing error.

What a hardship. If your dealership has denied rebuilding the engine, it is dishonest. At such a low mileage, why was a rebuild necessary? Was it proper to rebuild? The conrods failed, therefore I was wondering if there was a problem that required the rebuild. If Kia knew anything was wrong, they wouldn't have sold an almost new vehicle to another garage instead of a customer. Have you contacted Kia's customer service department to enquire about their perspective?

Your response is really appreciated. Thanks to my extensive research and the identification of the vehicle's former owner, Kia has approved the vehicle's service history. Telling the garage workers to "shove it," he returned it to them. They agreed to take it, but he had to make a deal to purchase another vehicle from them. However, in order for Kia to cover the costs of a new engine and inspection in the event of a manufacturing defect, the vehicle must still undergo an examination by a Kia garage, even if Kia has acknowledged the service history and said that the warranty is valid. The oil, air filters, and vehicle were serviced three weeks prior to this. The car needed the right oil. A large amount of oil is still dispersed around my driveway! I am now in that position. The dealership isn't someone I trust to do the inspection, to be honest. Their allegiance will remain with Kia. However, I am completely stranded.

My heart goes out to you since the situation you've described is so terrible. Without repeating what you've already said, I can only remark that your research into the car's past has left me curious about the care and driving habits of its prior owner(s). In the end, a KIA dealership inspection is required before a decision on the overall cost of engine rebuilding (or replacing the engine entirely) can be reached. It will be costly anyway, but KIA could consider providing financial aid, though they are under no obligation to do so. The risk of going to unofficial, less expensive garages rather than KIA dealerships has been brought up before forum members previously. I'm going to assume that KIA does not recognise the validity of service book stamps as proof that maintenance has been carried out according to their standards, given what you have said. If it turns out that the automobile has been serviced at a KIA dealer, then KIA UK needs to step in and take responsibility, working with their designated dealer, to resolve the issue. However, between maintenance, it is still the responsibility of the owner or driver to monitor the oil and fluid levels. As many of you who are frequent readers of this site are probably aware, there are some owners who, in between servicing, never even check beneath the hood, save to fill up the windscreen washer fluid tank. I hope everything works out well for you in the end.

I fear you could be right, unfortunately. Getting here has been no picnic. There will be a more formidable opponent waiting for me. They probably won't topple over, and I agree with you. I've already gotten the prior owner on board and made it plain that I'm willing to go to court, so... I am not going down without a struggle, and I intend to make a stink about it!

After reading your comment, I feel that you should clarify exactly what Kia is selling. Apparently, Kia said, "This will be covered by the warranty IF it is found to be a manufacturing fault." Your suggestion that it should state "if it is found to be a rebuild fault" is incorrect. It's a matter of semantics and subtlety, but if Kia would only pay for faulty components made by the manufacturer, they will probably try to avoid paying for rebuild errors and will instead pass the expense on to their franchisee. No way a franchisee would be able to pay for a new engine without fighting.

I'll admit it: this is the main reason franchises hurt manufacturers. Everything was done at the same garage, who flat-out denied any involvement. The documentation from a prior owner, nevertheless, was located by me.Which Kia dealership was that garage?

I paid sixteen grand for my Sportage on January 3, 2025. The mileage was 28,00. In early November, I had a service cone, during which the oil, air, and filter were replaced. From time to time, I detected what I assumed to be an engine/exhaust odour. Up until the conrod broke catastrophically on November 23, 2025, I was satisfied with it. After a tremendous crash, my speed dropped, and oil spurted out in all directions on a heavily used dual road. I had to pay extra to have the vehicle hauled to a nearby kia dealership and then lease a new vehicle. "Your service book will not be accepted by Kia unless you have your invoices and receipts," the garage promptly said. It is most likely that the con rod broke due to an absence of lubrication. There is no documentation of service with the stamps, according to Kia. Receipts, etc., are required. As a result, I learnt that the vehicle had its engine rebuilt at 12,000 miles. Engine was serviced at 22,000 miles and suspension at 27,500. Everything was done at the same garage, who flat-out denied any involvement. The documentation from a prior owner, nevertheless, was located by me. The garage where I purchased it was located only around the corner from the one that sold it (the Kia dealership). "It seems you do have a warranty," KIA is now stating. Okay. If a comprehensive diagnostic is performed by a kia shop, they will replace the engine at no cost to you. This will set you back £782. If it turns out to be a defect in production, the warranty will pay for it. Of course, prejudice worries me. I'm wondering whether the engine rebuild will be acknowledged as the possible cause. In addition to the £782 I have spent on the first 4,000 kilometres, the cost of a new engine is £5-6,000. Listen, I'm ill, you guys. It ruined our Christmas and now I'm terrified someone will have a grudge against me. Even while the ombudsman and trade standards are on board, this won't solve the problem anytime soon. Does anybody else have experience with this or have any suggestions to offer?

There's enough smoke to make you wonder if anything is wrong, but the dealer insists it's normal. They've already promised to return the vehicle to them if it passes inspection as sound and problem-free, adding they're tired with choices and have tried everything. I suspect they are attempting to avoid doing any more repair or diagnostics on it since it was returned to them weeks into ownership over worries about smoking under warranty. Originally, the warranty was for three months, but I believe I am protected under the Consumer Rights Act — In the event that a problem is reported within the warranty term and the repairs are unsuccessful or take too long, the warranty will often continue to cover that particular, continuing issue. This is to prevent recurring faults. "One Shot" at Repair: The Consumer Rights Act states that if a seller fails to fix or replace a defective car, the buyer has one chance. It makes no difference whether the warranty has already expired; if the repair doesn't work, you may be able to get your money back or have your car rejected. It has been about ten months since I purchased the automobile, give or take a little. The problem was detected rather quickly—within a few weeks—but the garage has been giving conflicting reports and has been throwing parts at the problem without really fixing it.

It sounds rather bothersome! Based on what you've said, a 635d producing considerable smoke during cold starts isn't exactly "normal," particularly after replacing and checking all the parts. Something like CCV, MAF, or an injector problem may be lingering. I would insist on a correct diagnosis instead than being told it's normal, although it's worth seeing what the MOT and emissions reveal.

After all the effort put into it, I don't understand what happened as it seemed to have regular and quality services throughout its existence.

There is no smoke when I drive my ancient 3.0D, which has 200k miles on the odometer. After 90k miles, it's just run in, and changing the oil every 6-7k or 12 months will increase its performance by a factor of three or four.

Good day, what a blessing! I hoped they would deliver a few months in, but they denied my request for a refund, despite my trust in their ability to do so. Nevertheless, I intend to. Much obliged.

When I sold my 635 d, it had 147,000 miles on the odometer and never made a sound. You won't see any blue oil smoke or black scoot. The automobile would still not pass muster with me after everything that has been done. good luck

Purchased a 635d about ten months ago. I bought this car from a dealer and have been dealing with their issues ever since. A few weeks into owning it, an injector went out. When I finally got it back, it started smoking shortly after. The dealer basically told me that the smoke was normal for the mileage (the car is under 90k), but I insisted that it wasn't for a standard 6 series with no modifications (no dpf removal, etc.). The car was smoke tested and apparently needed an intake gasket, but that didn't solve the problem. Even after the gasket was changed, the smoking persisted, especially at idle and when the throttle was slightly blipped. The problem went away once the car was warmed up. I haven't had the car for over seven or eight months since buying it. But it would smoke if you left the vehicle rest for less than an hour and then started it again. They installed stem seals, and throughout the little time I owned it, I didn't notice any oil loss, even after they failed to repair it. The turbos were tested and found to be in good working order as the engine was obviously out. Reassembling the vehicle and communicating with the dealer again. I was planning on declining the automobile, but I ended up taking it. The injectors were sent when it was discovered that one of them was operating at 100% duty cycle; after being changed, it continued to smoke. This is just a typical occurrence, the establishment is claiming. Is anyone in agreement? It had a new glow plug module installed before I acquired it. They changed the intake gasket, cleaned the turbo's seals, and examined the injectors. They sent the vehicle out for repairs without checking ccv, maf, etc., which is surprising. So, I'm curious if anybody has any ideas or if this is typical (which I don't think)—I'm sending it in for a mot since it's due soon, so I'll see out how it is on emissions. Thank you!

Thanks all 😇

This may be caused by gasoline slosh in the tank if the baffle were to break (if that's even a thing).

This is on my device. Even after I tweaked every single setting, it worked. In the end, I learnt to live with it.

In agreement Is this your first experience with a high-speed lane change on the highway? Also, did you update the tires recently? The tires, in my opinion, are to blame if that's the case, as they have a significant impact on the back of these vehicles. During their first tire change on their new S-class many years ago, one of my siblings discovered it.

Excuse me if this is a no-brainer, but have you checked the tire pressures? I will get a gradual puncture on the near side of my rear tyre mended next week; it wobbles when the pressure is low.

Is the S Class even impacted by the broken rear subframe?

Bearings, flex discs, link arms, bushes, mountings, and the like are all possibilities.

Salutations, everyone! I discovered my S350's newfound wobble in the back when merging onto a highway. I observed a noticeable wobbling when I changed lanes a couple times when I had an open stretch of road. I wanted to have a feel for it before I scheduled an appointment at my neighbourhood garage. Best regards