Warranty repair requires repetition, although it is already beyond the warranty period.

[NotePapa]

Greetings, my 2019 Kia Ceed First Edition was taken to Shelly Motors Kia for warranty repairs addressing engine and gearbox malfunctions in May 2025 (I apologise for my uncertainty regarding the specific repairs conducted).

I am a low mileage driver, having accumulated approximately 25,000 miles since the vehicle's purchase in November 2018. However, since May, I have only driven around 600 miles, and everything functioned properly until last Saturday when identical issues reemerged: the automatic gearbox retained a gear at excessively high revolutions before shifting, and at or near motorway speeds, I experienced an intermittent low-level rumble, coupled with inadequate acceleration. Additionally, there was at least one instance of the engine management light flashing orange before extinguishing.


I am concerned because the initial repair was conducted under warranty, but the seven-year overall warranty expired in mid-November, prior to the recurrence of the issue. I contacted Shelly Motors to schedule another appointment, as they were the initial dealer who resolved the issue. I attempted to convey this information to them, but I will likely need to reiterate it during my in-person visit.

Could anyone provide guidance on the following matter? Does the repair conducted under the original warranty own its own warranty, ensuring coverage for any recurrence of the fault, even after the overall warranty of the vehicle has expired, thereby exempting me from charges for the work?

The indications of the issues from May are identical to my recent experiences, and I hope any diagnostics conducted by the garage would confirm this.

[Grundysp]

It would likely depend on the actions taken.
A Google search yields ambiguous results but suggests that any installed parts often possess their own guarantee, perhaps extending the warranty for that issue until May 2026 if the part was purchased separately.


If a new gearbox control module (TCM) has been installed, one would anticipate a minimum one-year warranty, assuming it was purchased independently.

However, if they merely reprogrammed it, you may have no recourse.

I anticipate that iooi, the super admin, may arrive at some point, as he appears to possess extensive knowledge regarding warranty terms and may be aware if repairs are covered beyond the usual seven-year period.

I believe this topic was addressed a few years prior, so consider conducting several searches on the forum using various terms to ascertain if any conclusive information emerges.

If the gearbox has a method to assess the oil level, it is advisable to verify it, since insufficient oil in an automatic gearbox can result in the retention of gears due to inadequate pressure to activate the solenoid for gear shifting.

[MutanX]

In the UK, the sole automatic transmission available for the third generation Ceed (CD) was the 7-DCT with a dual dry clutch; a conventional torque converter was not provided. Gear selection and clutch engagement are facilitated by electric servo motors. The sole oil present lubricates the gears similarly to a manual transmission.

The predominant concerns pertain to the clutch, whereas the remainder appears to be quite durable. I am eager to learn about its prior modifications. My vehicle necessitated a new clutch pack at 40,000 miles, which was fortunately covered under warranty. Despite my fondness for the automobile, I do not foresee retaining it past the warranty time for this reason.

[Grundysp]

40,000 miles is negligible for a contemporary automobile.
I am uncertain whether this is a prevalent issue with Hyundai or Kia, but it deters me from purchasing a DCT. Perhaps it is the reason Ford and Stellantis have reverted to using torque converters.
It will be intriguing to observe Kia's response to the original poster.

[MutanX]

Indeed, it is suboptimal, and this appears to be a widespread problem internationally with the D7UF1 utilised in larger vehicles; the performance of the smaller equivalent, D7GF1, remains uncertain. The dual-mass flywheel may potentially be a problem. I saw that certain manufacturers have forsaken dual-clutch systems, with the ZF 8-speed gearbox gaining prominence in numerous larger applications; nonetheless, there are even accounts of its disintegration.

The dealer raised no objections, and the technician indicated that the service will be performed in accordance with a Technical Service Bulletin from the manufacturer. I perceived that they were quite knowledgeable about the problem.


Upon collection, I was informed that the clutch had been replaced and the TCU control logic had been upgraded. Currently, there is a significant enhancement in its performance; it predominantly used first gear at low speeds and no longer attempts to accelerate in second gear from 2-3 mph as it previously did, indicating deliberate efforts to refine gear selection and minimise clutch wear. It is hoped that this will now demonstrate more durability.

In the OP's situation, I am doubtful that the dealer effectively rectified the issue on the initial attempt, given the rapid recurrence of the error over a short distance. However, as you mentioned, we must ascertain the specific work that was performed.

[Istairde]

https://www.kia.com/uk/owners/insurance-and-warranty/7-year-warranty/terms-and-exclusions/

[Istairde]

You must ascertain the precise date of the work's completion.
Therefore, it is not included in the first choice, as it is currently out of warranty.
Second option, as it indicates it is outside the warranty.


You fall between the two.

[Uneripty]

I believe the clutch pack is durable, provided the user acknowledges its limitations.

Do not maintain the vehicle on an uphill using the throttle; utilise the auto-hold feature or the parking brake instead.
Do not approach crossroads and roundabouts cautiously; permit the vehicle to come to a complete halt if movement is obstructed by other traffic.


It is essential that consumers do not regard the gearbox as a conventional fluid-coupled automatic.

[NameInterest]

Alternatively, choose sport mode, and the transmission will automatically shift into first gear.

[SundayShoes]

Authentic Kia components fitted by a dealer provide a two-year warranty; thus, it will rely on whether any parts were replaced in May and if the same component has subsequently failed.

[SundayShoes]

https://kiapartsdirect.co.uk/

[RumbleRex]

A warranty repair often remains effective until the warranty period concludes.



This condition is applicable solely if you purchase the component and incur the expense for its installation.


Several years ago, when my three-year-old BMW underwent its initial MOT, the dealer conducted the standard complimentary health assessment and contacted me to inform that the battery was subpar, offering to replace it under warranty if I desired. I readily accepted and, while knowing the response, enquired about the warranty I would receive. As anticipated, the reply indicated it would last until the conclusion of the manufacturer's guarantee, which was two days hence.

It remains preferable to incurring the expenses associated with the battery, installation, and programming.

[Hypabl]

It is beneficial to be informed. Thank you for the elucidation.