LimeLing Posted April 16 Share Posted April 16 Greetings, everyone. Is anybody else experiencing the same issue? Throughout the whole day, I have had a persistent unavailability of Kia linked services. There is no real-time navigation or route available. In addition, I have also examined the fuel stations and parking areas, but I have been unable to get any data from them as well. Will this be a matter to address directly with Kia? The Kia reception information is displaying the typical four bars indicating a strong signal, however there is no data connectivity. Appreciation is expressed for your kind gesture. Link to comment Share on other sites More sharing options...
Finestey Posted April 16 Share Posted April 16 Have you completed the mandatory reset? Link to comment Share on other sites More sharing options...
LimeLing Posted April 16 Author Share Posted April 16 I have not performed a reset yet. Which reset was that? Is it possible to reset the Kia connect software in the car in order to refresh it, since I believe the problem is exclusive to my vehicle and not affecting a large number of cars. Upon reviewing my Kia Connect app, I discovered that the most recent connection to my automobile occurred on April 6th. I am uncertain as to the reason for its abrupt cessation. Link to comment Share on other sites More sharing options...
Bedelon Posted April 16 Share Posted April 16 Referring to inserting a paper clip into the reset button, often located near the volume control. This action restarts the main control unit without altering any settings or causing any data loss. Link to comment Share on other sites More sharing options...
Finestey Posted April 16 Share Posted April 16 The Connect APP does not maintain a continuous connection with the Kia servers or the automobile. Neither do you want it. The data will only be refreshed when you click on the circular arrow located at the top right of the status page. Link to comment Share on other sites More sharing options...
Finestey Posted April 16 Share Posted April 16 Link to comment Share on other sites More sharing options...
LimeLing Posted April 16 Author Share Posted April 16 I appreciate the information you provided. After completing this task, I restarted the system and the live services were restored. Do you have any insight on what may have caused them to cease functioning? Link to comment Share on other sites More sharing options...
Bedelon Posted April 16 Share Posted April 16 This is a computer. Consider it as toggling the power state: turning it off and then on again 😄 Link to comment Share on other sites More sharing options...
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