Just to clarify, my first inquiry was...
Car is a little newer (2013) and it has an ML, but the EIS mount is probably not drastically different. I broke mine because I had a hard time removing the trim bezel. Even though it didn't show, the cracked version was still functional, but it was annoying, thus that was an extra expense for the job. I don't think it was necessary to remove the bezel, which is probably why it snapped while I was removing it. The retaining fixture was rather complicated, and since then, I've forgotten most of the specifics. To find out what to do, I jammed my phone into it and took a bunch of images. I had a hard time finding any guidance online, but removing the module was a breeze after I got the hang of the system. With access to additional information online, your model can seem different. In general, it is not a particularly challenging task. It could be a 2 out of 10. A repair company in Edmonton quickly returned mine when I shipped it there. No problems whatsoever. It was a lengthy drive, but I did find places that would fix my car if I brought it in.