Issue with C350e Hybrid

[rauman]

Greetings! I possess a 2016 C350e and am experiencing the following issue. The vehicle experiences challenges when initiating Hybrid mode. After a brief moment of contemplation, it suddenly begins to leap, propelling it forward. Currently, I can only utilise electricity or petrol, resulting in a fuel efficiency of 20 miles per gallon, which is exceedingly poor. I would much appreciate any insights regarding my potential identity. Thank you!

[Lemmand]

A C350e owners club exists here. They may be capable of providing assistance.

[rauman]

Thank you. I seek assistance, as my automobile remained at Mercedes Stratford for two weeks and was returned to me without resolution of the issue.

[MutanX]

Please articulate your concerns in English if you require assistance. What do you mean by "getting started"? A plug-in hybrid has initiated operation despite the petrol engine being inactive. Is the petrol engine failing to start smoothly? "Abruptly, when it begins to leap..." "Advances it"? Does it operate similarly to an automatic gearbox equipped with a torque converter? I question whether forum members can articulate "what you may be"; did you intend to convey "what it may be," the issue?

[MutanX]

https://www.ebay.co.uk/sch/i.html?_nkw=petrol engine&campid=5338181132&customid=2518X1570512Xe93a22757d556808f81ba08dfa35d3f8&mkcid=1&mkrid=710-53481-19255-0&subId2=15&toolid=10001

[FreexPatty]

I have encountered an issue wherein the starter motor influences the selection of drive mode. It may be that.

[rauman]

Thank you! I initially believed it was one of these; however, today I left it to Mercedes as it is under warranty.

[rauman]

😑

[Accomis]

Were you able to ascertain the nature of the problem?

[Ziinsig]

It appears to be a problem with the starter motor. Fairly prevalent.