Radio Interruption

[MamaKiddo]

Greetings, everyone.

Could someone assist with this matter? I possess a 2019 pre-LCI G20 320d.
Occasionally, the radio experiences brief periods of silence lasting around 3 to 4 seconds, as if it has been muted or the volume has been reduced.

Subsequently, it will restore volume, and shortly thereafter, the occurrence will repeat. I executed the iDrive reset by pressing the volume button until the display panel went blank; however, this did not rectify the issue.

Any advice or remedy would be greatly appreciated. Thank you very much.

I am presently operating on update 11/2022.31, while 11/2023.50 has been installed but remains unupdated.

[MamaKiddo]

[KnightNewscast]

I apologise if this seems trivial, but may it be that the radio signal for your current station has diminished? This frequently occurs with DAB radio stations. Is it consistently the same station?
Does this occur while listening to any pre-recorded music, whether via CD, internal storage, or Spotify? If not, the aforementioned issue may be the cause.
I have been awaiting the auto installation update for over 12 months, and it feels interminable.
 

[MamaKiddo]

You have made a valid point. I listen to Hearts 80's.
I will switch to another station to determine whether this is not merely an isolated incident.
I lack any of the other setups mentioned.

I reached out to RGA Services in Nottingham, an Independent BMW Specialist, who informed me that they utilise authentic BMW Dealer software, granting them access to the latest software packages from BMW. The cost for this service is £150.
An update will be provided for the entire vehicle.
They are exceedingly helpful and address any enquiries.
The official BMW dealer software requires time to download data files from the BMW server prior to installation, which may take anywhere from three hours to a full day, depending on internet speed and data size.
They are occupied but will provide me with a reservation in November.

[RacingNight]

DAB consistently performs this function in my vicinity; it is antenna-based, always utilising FM without issues.