After encountering multiple instances of rapid chargers failing to connect and supply power to our Niro 4+, we faced the humiliation of requiring assistance from the RAC to be transported to a charging station that would connect (Type 2, not CCS). Despite Kia's purported service agreement with the RAC, which claims to provide an exceptional rescue service for electric vehicles stranded due to power depletion, including on-board charging capabilities for minor top-ups to reach the nearest charging station, our experience did not meet these expectations. The RAC patrolman from a franchised garage possessed less knowledge of electric vehicles than we did, which is minimal, and lacked the expertise to properly load our car into a low loader, thus abandoning us upon arrival at a Type 2 charging station. Anything but "a Kia/RAC unparalleled rescue service." Are there any other experiences, preferably favourable, that could reinforce my confidence in this guarantee, or any statements from Kia that could sustain my trust in the recent acquisition of our Kia 4+ EV?