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Plus, inoperative collision prevention assistance


Videoman

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E350d Coupe C207 from 2016.
Multiple instances of the warning "Collision prevention assist plus inoperative" have occurred; after scanning the vehicle with iCarsoft, the error code B21DE71 was returned. Due to a clogged actuator and a faulty relay, the Additional Battery is not functioning properly. After I reset it, it keeps popping back up at random.
I will verify it, but the primary battery seems to be in fine shape. The auxiliary battery, on the other hand, was replaced with a real one around three years ago. I saw the notice "Auxiliary battery malfunction" the last time the backup battery stopped working.

Using Google and the extra battery relay, we were able to locate the component number A0009822023. I need to know whether the auxiliary battery is okay, where to find the relay, and if they are a direct swap.
Does the A0009822023 relay work with all Mercedes models? I've seen ads for ones that seem to be model-specific.
Is anybody else familiar with this issue? Much obliged.

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