Kia's exceptional rescue service contract with The RAC

[Cincoon]

After encountering multiple instances of rapid chargers failing to connect and supply power to our Niro 4+, we faced the humiliation of requiring assistance from the RAC to be transported to a charging station that would connect (Type 2, not CCS). Despite Kia's purported service agreement with the RAC, which claims to provide an exceptional rescue service for electric vehicles stranded due to power depletion, including on-board charging capabilities for minor top-ups to reach the nearest charging station, our experience did not meet these expectations. The RAC patrolman from a franchised garage possessed less knowledge of electric vehicles than we did, which is minimal, and lacked the expertise to properly load our car into a low loader, thus abandoning us upon arrival at a Type 2 charging station. Anything but "a Kia/RAC unparalleled rescue service." Are there any other experiences, preferably favourable, that could reinforce my confidence in this guarantee, or any statements from Kia that could sustain my trust in the recent acquisition of our Kia 4+ EV?

[Thenornpo]

Sadly like many things, the service you get depends on the individual attending.

Consider the multitude of distinct automobiles available. Anticipating that a recovery specialist possesses comprehensive knowledge of every individual is quite excessive.

[Strongspoi]

"Unparalleled" is effectively ambiguous for marketing purposes. The listener interprets it as unparalleled excellence, yet it is not the message conveyed by the marketing individual.

(Similar to headache medication advertisements that claim no other tablet works more rapidly, but disclosing that no unbranded pill operates at a slower pace.)

[MagicPod]

Ah! The potency of language! Few individuals engage with the news today, believing that the headlines alone suffice for their informational requirements.

Large corporations invest substantial sums in sophisticated legal counsel to draft extensive terms and conditions, often spanning many foolscap pages, to safeguard the company against prospective litigation that might incur millions in costs. Consumer rights often lack clarity regarding customer expectations from business proprietors, and in disputes, few individuals possess the financial resources to confront corporate solicitors and insurance.


KIA and Bluelink exemplify the extent to which they will safeguard their corporate interests, as evidenced by a thorough examination of the complete Terms and Conditions. It is undoubtedly more expedient to scroll to the conclusion and simply select the ‘Accept’ button, as I presume the majority of users do.😁

[Strongspoi]

Indeed.
News editors mistakenly believe that achieving "balance" throughout a program suffices, disregarding the reality that the language employed in the headline serves as an earworm for the public (voters), who typically engage with only the initial 10 seconds of any topic and overlook the counterargument.
Small boat crossings have increased.

Allocate £350 million annually to the NHS instead.

Many neglect to consider the balance. Currently, headlines are crafted by spin doctors and reproduced by journalists who lack the time to consider the repercussions, driven instead by the need to capitalise on the engagement generated by provocative openings.