My experience with the dealer about my 2016 Range Rover Sport Supercharged 5.0L (L405) model.

[MundeDas]

I have mostly relied on the dealer for the majority of repairs and inspections, particularly the Multipoint service. This is because I had the foresight to get an 8-year extended warranty with no deductible when I purchased the vehicle in 2018, after a two-year lease. The vehicle has accumulated 15,000 miles and the warranty will expire on June 26th or when it reaches 150,000 miles, whichever occurs first. The cost is $3910. The odometer reading is 81,000. I took the RR to the shop for a thorough check and to address a suspension defect. Additionally, I had new Pirelli Scorpion Zero all-season tyres installed. Later that day, I received a quotation for the replacement of the Ace suspension system reservoir, rear parking brake actuator, both front control arm bushings, two rear sway bar bushings, rear rotors (costing $860), cabin air filter (costing $160) and battery replacement (costing $577). (Original Battery) The rear rotors were found to be 0.25 mm below the minimum specifications. However, as I had just rebuilt the brakes, the rotors did not need replacement on July 23rd when the vehicle had reached 75,000 km. I contacted the service adviser, who provided excellent assistance throughout the process, and informed him of the existence of my extended warranty. He provided the warranty business with all the necessary documents, except the Rotors, Cabin filter, and battery. However, the warranty company validated the submission and included an alignment service. The warranty company was billed a total of $9800 for the ACE system upgrade, with labour costs alone amounting to $4800. The new lines and the whole ace system were substituted in the first portion of the RR. (lines, etc.) I decided to forgo replacing the rotors at this time and instead accept the risk of using them until I need to repair the brakes in the future. On the most recent Sunday, I installed Brembo discs and low Met pads as replacements for the rear rotors and pads. The total cost of components amounts to $240, and the time spent on the task is two hours. The cost of an Interstate Battery from Costco is $170, and it takes around 40 minutes to replace. The cabin air filter may be replaced for a cost of $25 and it only takes around 5 minutes to do the task. Additionally, I purchased new air filters for both the intake and cabin from Amazon, which cost me $50 and took 30 minutes to replace. Furthermore, I replaced all 8 spark plugs, which took me 90 minutes and cost $80. I have just purchased new Brembo front rotors and LM Pads for the next weekend. The whole expenditure amounts to $400, which includes the cost of new calliper bolts and new calliper retention tension hardware pins from Mintex. Additionally, I would like to highlight that in recent months, I have observed an audible clunking noise emanating from the front of the vehicle during low-speed turns. During a test drive in rock climb mode, a technical problem was identified and diagnosed as a transfer case issue. The problem was rectified by performing a double flush. The cost is $500. Although this message is lengthy, if it benefits even one individual, it is deemed valuable. It is important to get a warranty while owning this car.

[Bleakerje]

Through which warranty provider did you get the extended warranty?
Thank you.

[MundeDas]

Z2/CNA

[Strongspoi]

The extended warranty was definitely a worthwhile investment. It is great to learn that you have achieved a favourable return on your investment. I noticed a decrease in coolant levels in the reservoir of my 2014 Range Rover 5.0SC, which caused me to become concerned about the eventual failure of the crossover pipe(s). I acquired an extended warranty, namely the "Z2" plan operated by CNA, from the Land Rover dealership where I bought my car. With just a few months remaining on the warranty, I contacted the original store to inquire about coverage for a cross-over. Regrettably, I discovered that the guarantee does not include plastic "pipes". Malodorous individuals. Upon reviewing the warranty documentation, it is evident that there are really specific exclusions mentioned. I have not yet examined to see whether there is coolant present under the supercharger. However, since the cost of the task is $2400, I will likely consult my nearby mechanic to ascertain their familiarity with this issue and inquire about their pricing. I discovered that the control arms and bushings are really included in the warranty coverage. Therefore, I want to use the warranty at the dealership to have these components rejuvenated. Additionally, I will request that the dealer inspect and address any other eligible repairs or replacements.

I am also interested, like the other commenter, about the firm that provides your guarantee.

[MundeDas]

I am in the same situation as you.

[Strongspoi]

Great - I'm pleased to have the positive response. Thank you for sharing that anecdote, especially considering the prevalent pessimism and negativity we often encounter in our reading material. Laughter.

[MundeDas]

The dealer service advisor shown exceptional attentiveness and diligence in promptly filing the claim. The only delay occurred when the warranty business sent an appraiser/inspector to capture photographs and provide a report to the warranty company due to the significant monetary value involved. The duration of my presence at the store was 10 days, with 3 of those days being spent waiting for permission. By the way, this is my third Range Rover. I previously had a brand new 2006 HSE and then acquired another 2006 HSE in 2008 with 15,000 miles via a certified pre-owned programme. Due to their exorbitant fees, I choose to do the majority of maintenance tasks myself, since I possess a considerable level of mechanical proficiency.

[Strongspoi]

Thank you for the comment. I concur, I like doing maintenance tasks such as changing fluids and brakes, among others. However, when it comes to removing the supercharger and attempting to diagnose and repair the coolant pipes, or perform maintenance on timing chains or any other complex tasks, I reluctantly have to entrust the job to more skilled individuals. Furthermore, considering your favourable encounter with the Z2 warranty, I want to fully use its benefits by making necessary updates before its expiration. Wishing you success with your L405.

[Shmoein]

Regular maintenance is crucial for ensuring optimal performance of these rovers.

[MundeDas]

😇