I acquired my 2017 Range Rover Evoque in March 2020. From the very beginning, there has been a profound noise that is especially unpleasant during cold weather and/or when the vehicle is stationary for extended periods. The auditory occurrence arises while I am engaging in the act of reversing or using the steering wheel. Upon acquiring the automobile during the Covid pandemic, I noticed that the dealer from whom I bought the car failed to reproduce the sound. However, I was unjustly made to believe that this problem was either my own or a figment of my imagination.
Exasperated, I brought my vehicle to a different dealership in my area just before the warranty expired earlier this year. One year later, they claimed that they were unable to reproduce the sound. Today, six months later, I brought my vehicle, which currently has a persistently poor sound, to Big O Tyres for an oil change and other maintenance tasks. Upon reporting the issue, I was informed that it is a widely acknowledged problem recorded by RR. However, they have not classified it as a recall-worthy issue, since there is no viable remedy other than repurchasing all the affected vehicles as defective. Furthermore, the Big O team has said that according to the official notice, the problem may be temporarily resolved by installing new rear brake pads, however the noise will inevitably reoccur. While it may be manageable for myself and anyone in my vicinity to cope with this complaint, the concern arises when I need to sell the vehicle. How is it possible for things to occur when I am being truthful? Had I been aware of this problem, I would not have bought this automobile... I am astonished that LR/RR have not faced any legal action over this matter so far! Extremely dissatisfied RR proprietor.