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Has anybody lately used Stevensons Mercedes?


ZappaZeek

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I have used Stevensons for my Mercedes maintenance and repair for the last three years. I have seen a progressive deterioration in their service and meticulousness. I am considering switching to an alternative garage. My experience may just be a result of misfortune. Is anybody now use these and still achieving excellent performance and diagnostic capability? I want to ensure that I am providing them with a fair opportunity.


Thank you

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I used them for many years for my E350 and my wife's GLA. I was pleased with their job; however, Steve was always on the phone while concurrently working on other automobiles. Their bills lacked clarity and were sent via email one or two days post-visit. I also recommended them to two acquaintances, one of whom has three Mercedes vehicles.
I found myself at the curb with a non-charging notification displayed, so I called him. The girl said he will return my call; this did not occur.

I have returned to H&C in Maidstone and will not revisit Stevensons.

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