ZappaZeek Posted September 29 Share Posted September 29 I have used Stevensons for my Mercedes maintenance and repair for the last three years. I have seen a progressive deterioration in their service and meticulousness. I am considering switching to an alternative garage. My experience may just be a result of misfortune. Is anybody now use these and still achieving excellent performance and diagnostic capability? I want to ensure that I am providing them with a fair opportunity. Thank you Link to comment Share on other sites More sharing options...
RumbleRex Posted September 29 Share Posted September 29 I am unaware of your location in Kent; but, @NightHawk47, a participant on this community, operates a Mercedes-Benz specialist in Tunbridge Wells. AMF Mercedes Link to comment Share on other sites More sharing options...
BeardAndBeans Posted September 29 Share Posted September 29 MBZ Autos in Canterbury is well regarded, depending on your location. Link to comment Share on other sites More sharing options...
ZappaZeek Posted September 29 Author Share Posted September 29 Indeed, I am located in Gravesend. Link to comment Share on other sites More sharing options...
LunaCraze Posted September 29 Share Posted September 29 Since Stevensons relocated to Larkfield, we have acquired some of their nearby clientele. Link to comment Share on other sites More sharing options...
Captiva Posted September 29 Share Posted September 29 I used them for many years for my E350 and my wife's GLA. I was pleased with their job; however, Steve was always on the phone while concurrently working on other automobiles. Their bills lacked clarity and were sent via email one or two days post-visit. I also recommended them to two acquaintances, one of whom has three Mercedes vehicles. I found myself at the curb with a non-charging notification displayed, so I called him. The girl said he will return my call; this did not occur. I have returned to H&C in Maidstone and will not revisit Stevensons. Link to comment Share on other sites More sharing options...
ZappaZeek Posted September 29 Author Share Posted September 29 I will be in contact. Link to comment Share on other sites More sharing options...
ZappaZeek Posted September 29 Author Share Posted September 29 ☺️ Link to comment Share on other sites More sharing options...
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